Service and Fare

How do we work :


FOR OUR SELECTED AND EXCLUSIVE TOURS


For our selected and exclusive tours, please send us an email with detailed explanation on your trip (chosen package, preferred dates of travel, number of adults & children), and we will respond to you with a quotation along with payment details.


FOR OUR TAILOR-MADE TOURS


For our tailor-made tours, we will design each private and personalized tour according to your wishes, interests and requests. To preserve the exclusive nature of our service, Artoo Travel welcomes small groups of 1 to 8 persons, except for special case.


1) TOUR DESIGN : 3 STEPS TO BE FOLLOWED

Step 1: contact us by email or phone and tell us about your objectives and requirements OR let us create a special and unique program for you and your beloved family; in other words, let us make your dreams come true.


Step 2: Artoo Travel makes a program proposal containing all detailed daily activities and related expenses. Upon agreement of the Program Proposal, we will proceed with making the necessary reservations and arrangements.


Step 3: Your Tour: From Day 1 to the end of your tour, you will enjoy first class treatment.


Sunvy and Stéphane oversee closely each program personally and our team of highly skilled consultants, interpreters, guides and drivers will make sure that every part of our client’s experience runs smoothly.


2) FARE: 2 STEPS TO BE FOLLOWED


Step 1: PROPOSAL FEE


A proposal fee of 800 euros will be asked so that we can prepare your tailor-made program. This amount will be deducted from your final bill. Once you receive our Program Proposal, you will be able to revise it until we both agree on the final program.


Step 2: PAYMENT

50% deposit upon agreement of the Program Proposal. Balance required 15 days before commencement of the Program.


3) CANCELLATION

In case of cancellation less than 10 days before commencement of the program, a 50 % cancellation fee will be required by Artoo Travel.


In case of cancellation less than 5 days before commencement of the program, a 100% cancellation fee will be required by Artoo Travel.